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Showing posts from May, 2022

What does it mean to be ITAR compliant? Regulations and Definitions

ITAR stipulates that only US residents have access to physical materials or technical data connected to defence and military technologies. How can a corporation ensure that only US nationals have access to and use data on a network while being compliant with ITAR? It's simple to restrict access to physical objects; restricting access to digital data is more difficult.     ITAR Compliance Is Required For Whom?   ITAR compliance is required for every entity that handles, produces, creates, sells, or distributes commodities on the USML. The list of companies that can deal with USML goods and services is managed by the State Department's Directorate of Defence Trade Controls (DDTC), and it is up to each company to adopt policies to comply with ITAR certification requirement. Wholesalers & Distributors Providers of computer software and hardware Suppliers from outside the company Contractors ITAR compliance is required of every company in the supply chain.    Regulations of the

How Can ISO 9001 Help You Enhance Customer Satisfaction?

Customer satisfaction has evolved into much more than a metric; it's now a valuable, difficult-to-copy competitive advantage. After all, keeping consumers happy means you won't lose them to your competition; at the same time, your customers may become brand ambassadors, assisting in the acquisition of new customers through recommendations.   Even so, many businesses struggle to focus on customer happiness on a regular basis. Even if the company is growing because of a satisfied customer base, maintaining that level of satisfaction as the company expands can be difficult. That's where implementing and getting ISO 9001:2015 certification may help!     ISO 9001:2015, also known as the Quality Management Systems standard, provides a framework for your company to deliver products and/or services that consistently meet customer demands and expectations through continuous improvement procedures.   Customer focus is one of the standard's seven important concepts, emphasising th